Welcome to our FAQ page. Below are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us directly—we’re here to help.
What to do if my warranty is expired?
Do not worry even if your 1 year warranty is expired Sipax still provides assistance. All you have to do is just head over to support and a Sipax agent will take care of you.
Where are your shotguns manufactured?
All of our shotguns are proudly manufactured in Turkey, leveraging the country’s centuries-old tradition of firearms craftsmanship and modern engineering standards. Every firearm is rigorously inspected to ensure it meets or exceeds U.S. quality and safety regulations.
Where is your company based in the United States?
Our U.S. headquarters is located in Florida. This facility handles logistics, compliance, customer service, and dealer support for customers across the United States.
Do your firearms comply with U.S. regulations?
Yes. All of our products are manufactured and imported in full compliance with U.S. federal firearms laws and applicable ATF guidelines. We work closely with our Florida-based compliance team to ensure every shipment meets legal and safety standards.
How can I become a dealer?
We welcome inquiries from qualified dealers interested in offering our products. Please visit our Become a Dealer page and complete the short application form. A member of our team will contact you shortly.
What kind of warranty do you offer?
We proudly offer 1-year limited warranty but even if you go over the limited warranty still feel free to contact the Sipax family because we fix many issues for no cost.
How do I get in touch with customer service?
You can reach our customer service team by visiting our Contact Us page. We’re happy to assist with product inquiries, order status, warranty questions, and more.
Are your shotguns suitable for beginners?
Yes. Our shotguns are designed with user-friendly ergonomics and intuitive operation. We recommend that new shooters receive proper firearms safety training and always follow local laws and best practices. Our shotguns are always designed with the standard of best customer satisfaction.